Effective Date: 3 January, 2025
Introduction
Welcome to EvonTalk.com. These Terms of Service (“Terms”) govern your access to and use of our business process outsourcing (BPO) services, including inbound call centers, outbound call centers, and customer support representatives. By using our services, you agree to comply with these Terms.
Services Provided
EvonTalk offers BPO solutions, including but not limited to:
– Inbound Call Center Services
– Outbound Call Center Services
– Customer Support Representatives
– Lead Generation & Telemarketing
– Technical Support Services
– Virtual Assistance
Service Availability
We strive to provide uninterrupted services. However, we do not guarantee that our services will be available at all times due to technical issues, maintenance, or other unforeseen circumstances.
Client Responsibilities
By using our services, you agree to:
– Provide accurate and complete information.
– Use our services in compliance with applicable laws and regulations.
– Avoid any misuse of our services, including spam, fraud, or abusive behavior.
Payment & Fees
– Payment terms and fees for services will be agreed upon in the service contract.
– Late payments may be subject to additional charges or service suspension.
– All payments are non-refundable unless otherwise stated in a separate agreement.
Confidentiality & Data Protection
– We maintain strict confidentiality regarding client information.
– We comply with applicable data protection regulations to safeguard personal and business data.
– Clients must also ensure that any shared data complies with privacy laws.
Limitation of Liability
EvonTalk is not liable for:
– Any indirect, incidental, or consequential damages arising from service use.
– Client losses due to inaccurate or incomplete data provided to us.
– Third-party disruptions affecting service performance.
Termination of Services
We reserve the right to terminate or suspend services if a client violates these Terms, engages in fraudulent activities, or fails to make payments as agreed.
Changes to Terms
EvonTalk reserves the right to update these Terms at any time. Clients will be notified of significant changes. Continued use of our services after modifications constitutes acceptance of the revised Terms.
Contact Information
For questions or concerns regarding these Terms, please contact us at:
📧 info@evontalk.com
📞 +1(520) 552 3746